Lancaster Mover (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://lancastermover.com/ (the “Site”), or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We may collect personal information from you in various ways, including when you visit our site, register, place an order, fill out a form, or otherwise interact with our services. The types of information we may collect include:

• Personal Information: Name, email address, phone number, physical address, and other contact details when you voluntarily provide them.
• Non-Personal Information: Browser details, IP address, referring URL, device type, and other technical data collected automatically through cookies or analytics services.
• Payment Information: Credit card details and billing addresses for processing payments. We use third-party services to handle payment information securely.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

• To provide and manage our moving and storage services.
• To process and fulfill orders and requests for services.
• To communicate with you, including responding to inquiries and providing updates.
• To personalize your experience on the site and improve our offerings.
• To send you marketing and promotional communications (if you have opted in).
• To comply with legal obligations and protect our legal rights.

3. How We Protect Your Information

We use appropriate technical and organizational measures to safeguard the personal information we collect from unauthorized access, disclosure, or alteration. While we strive to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who help us operate our business, such as payment processors, IT service providers, and customer support services, who agree to keep your information secure.
• Legal Requirements: If required by law, or to protect our rights and safety, we may disclose your information to law enforcement or other governmental entities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete your personal information.
• The right to object to or restrict certain data processing activities.
• The right to opt-out of marketing communications by following the unsubscribe instructions in any email we send.
• The right to request that we transfer your data to another service provider (data portability).

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site, gather data about site traffic, and offer personalized services. You can control the use of cookies through your browser settings, but disabling cookies may affect your experience on the site.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any third-party site you visit.

8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. Your continued use of our site after the changes are made will signify your acceptance of the revised policy.